Privacy Policy

Track My Tools! (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our software services, or interact with our team.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, job title, and company details when you contact us or submit forms.
Technical Information: IP addresses, browser type, device information, and usage data when you visit our website.
Tool & Asset Data: When using our smart toolboxes or Automify software, we may collect information related to tool usage, location, and assignment to facilitate inventory control and management.
Communications: Any correspondence you send us, including inquiries, support requests, or feedback.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our products and services, including smart tool management systems and Automify software.
Respond to inquiries, support requests, and service needs.
Ensure compliance with contractual and legal obligations.
Monitor and improve website and software functionality.
Send relevant updates, promotional material, or service announcements (where consented).

3. Legal Basis for Processing

Where applicable, we process personal data under the following legal bases:

Consent: When you opt-in to receive communications from us.
Contract: To deliver services you have requested.
Legal obligation: To comply with regulatory and legal requirements.
Legitimate interests: To improve our products, services, and internal operations while protecting your rights.

4. How We Share Your Information

We may share information with:

Service providers assisting with website management, software hosting, or IT support.
Regulatory authorities if required by law.
Business partners when necessary to provide integrated solutions (e.g., third-party tool manufacturers).

We never sell your personal information to third parties.

5. Data Retention

We retain personal and tool-related data only as long as necessary to provide services, comply with legal obligations, and enforce agreements. Once no longer required, data is securely deleted or anonymised.

6. Your Rights

Depending on your location, you may have rights including:

Accessing the data we hold about you.
Requesting correction or deletion of your data.
Withdrawing consent for certain data processing.
Objecting to or restricting certain processing activities.

To exercise your rights, contact us at info@trackmytools.com .

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. This includes encryption, secure login protocols, and restricted access to systems.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse usage, and improve functionality. You can manage cookie preferences via your browser settings.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding your data or this policy, please contact us at:

Track My Tools!
Email: info@trackmytools.com
Phone: 029 2252 3458

Address: Unit 13, Block G - Flexspace, Western Industrial Estate Caerphilly, CF83 1BE.